---
title: Bigin by Zoho CRM vs Capsule CRM
products:
- bigin-by-zoho-crm
- capsule-crm
updated_at: '2026-08-28T21:39:06Z'
---

# Bigin by Zoho CRM vs Capsule CRM

Side-by-side comparison of Bigin by Zoho CRM and Capsule CRM.

## Quick comparison

| Attribute | Bigin by Zoho CRM | Capsule CRM |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 4.5/5 (286) | 4.6/5 (171) |
| Starting price | Free plan | from $18.0 per month |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Contact Management
- Data Import/Export
- Reporting & Analytics
- Role-Based Access Control
- Sales Pipeline Management
- Task Management
- Third-party Integrations
- User Permissions

## Unique strengths

**Bigin by Zoho CRM:** Customizable Dashboards, Lead Management, Mobile Access, Workflow Automation

**Capsule CRM:** Sales Forecasting

## Bigin by Zoho CRM

> Streamlined CRM for Small Teams

- **Category:** CRM Software
- **Vendor:** Zoho Corporation
- **Website:** https://www.zoho.com/bigin/pricing.html
- **Rating:** 4.5/5 (286 reviews)
- **Capabilities:** API

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

**Pricing:**
- Free - single user: Free
- Express: $9.0 per month
- Premier: $15.0 per month

**Reviewer segments:** Small Business 86.0%; Mid Market 11.2%; Enterprise 2.8%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (11):** Google Workspace, Zapier, Zoho Analytics, Zoho Books, Zoho Campaigns, Zoho CRM, Zoho Desk, Zoho Flow, Zoho Forms, Zoho Meeting, Zoom

**Vendor:** Zoho Corporation · Chennai, Tamil Nadu · founded 2000

## Capsule CRM

> Streamline Your Sales Process

- **Category:** CRM Software
- **Vendor:** Zestia
- **Website:** https://capsulecrm.com/signup
- **Rating:** 4.6/5 (171 reviews)
- **Capabilities:** API

Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time.

**Pricing:**
- Professional: $18.0 per month
- Teams: $36.0 per month
- Enterprise: $54.0 per month

**Reviewer segments:** Small Business 94.2%; Mid Market 5.3%; Enterprise 0.6%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (17):** Calendly, FreshBooks, Google Workspace, Gravity Forms, Helpdesk, KrispCall, Lighthouse, Microsoft 365, Microsoft Power BI, PandaDoc, Pinecone, Smith.ai Live Website Chat, SupportBee, Trello, Typeform, Xero, Zapier

**Vendor:** Zestia · Manchester, England · founded 2009