Nieodebrane: Pracujesz w HubSpot Sales Hub ?
Jeśli chcesz doładować swój proces sprzedaży, Hubspot Sales Hub to wydajne i bezproblemowe rozwiązanie, które oferuje narzędzia do zaangażowania w sprzedaż, zapewnia funkcję konfigurowania wyceny (CPQ) oraz solidne analizy sprzedaży, które są niezbędne dla każdej rozwijającej się firmy. Jak wszystko w ramach Hubspot ekosystemu, platforma jest zakorzeniona w potężnej i niezawodnej platformie usługowej marki, zapewniając głębszy wgląd, lepszych potencjalnych klientów i lepsze rozwiązania, na których zespoły mogą polegać.
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| Możliwości |
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|---|---|
| Segment |
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| Rozlokowanie | Chmura / SaaS / Internet, mobilny Android, mobilny iPad, mobilny iPhone |
| Obsługa klienta | 24 godziny na dobę, 7 dni w tygodniu (przedstawiciel na żywo), czat, e-mail/pomoc techniczna, często zadawane pytania/forum, baza wiedzy, pomoc telefoniczna |
| Szkolenia | Dokumenty |
| Języków | Angielski |
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A great Platform the perform all type of Sales automation features avaialbe these days
analytics and reporting doesnt really offer helpful data and hard to understand or present
it made the sales process in one place including features such as contact management, email tracking, deal tracking, document sharing, sales automation
Hubspot makes it very easy to correctly track all of my actions (Emails, calls, meetings..etc) with my current clients and making sure that I stay on top of checking in with them.
It seems to have a little higher rate or errors/ the website being down then other platforms that we use as a company.
Hubspot makes easy to execute communicate with my current clients all in one place.
I like having all of my clients information in one spot and being able to see all communication we have ever had with them easily. I also appreciate all of their training material.
There isn't really anything I dislike about the platform.
Hubspot gives us the ability to keep track of all of our clients and know where they are at in their onboarding process.
I love how it connects into virtually every system I have. Keeps everything in one place.
It's a little odd categorizing people sometimes. I can't just create folders or categories of where I met someone.
Helping me keep track of my contacts and leads and lets me know when they open something I send them.
1. Easy to use 2. Multiple filters 3. Can manupulate data before using 4. Dashboards & reports 5. Clear forcasting 6. Distribution of Data
It is one of the best CRM ever used in my life
Data Management
The system is easy to navigate, easy to share info or assign tasks to colleagues and keep a record of correspondence relating to deals. I can access the system from my ipad and phone when out and about just as easily as on my pc at work. We found it was very straightforward and painless to import multiple contacts and companies from previous system. If there is something you are unsure of, there are numerous videos to check or can access the academy section.
I previously used Pipedrive and you could add a new company, contact, deal etc from any part of the system. With hubspot I can only add a new company by navigating to the specific page that permits it.
Having activity of sales reps visible all in one place, rarher than dispersed. With e-mail tracking built in we are now aware of which messages are being read. Ability to call direct from hubspot prevents duplication of making a call then typing up notes, can be done concurrently.
I absolutely love using HubSpot! Having everything in one place makes my work as a salesperson incredibly efficient. The platform is not only easy to use but also highly customizable, allowing me to tailor it to my specific needs. HubSpot is truly a great tool for any sales professional.
What I dislike about HubSpot Sales Hub is that occasionally it experiences downtimes and doesn't update information appropriately. This can be a bit frustrating when relying on real-time data for sales activities.
Having all the information available, real time.
HubSpot is a simple, yet very powerful tool. On one hand, it is very easy to use for beginners. On the other hand - it provides really rich and powerful functionality for professionals. I learn new stuff every day!
The only drawback of HubSpot is the weird way it integrates with Gmail. It does look up Gmail automatically, but to manage conversations properly, you have to install an addon - which is rather annoying. Also, if the Client writes you an email, it does not get to HubSpot until you manually make it there. All future messages in the thread will get to HubSpot automatically, even if you do not have the addon... I would definitely like to have more automation there.
I have all records in one place, I can see what my colleagues doing, and they see what I am doing. I can easily send messages to Clients, using very comfortable accelerators - like snippets and templates. I can also track my pipeline in a very comfortable way.
Probably the best feature of Hubspot is the recording feature as the call can be relistened to if an email address was incorrectly entered and the email bounced. If I assign a task to a team member like to make a call or site visit they can listen to my call before they go into a meeting and have the gist of what was discussed.
That you can only enter an email address once. There needs to be a dropdown box you can select for when contacts share the same email address which is common in industry and retail. EG factory@hubspot.com or sales@hubspot.com
miscommunications
easy to use, implement and has many features.
Works as intended and is always responsive.
Helps in tracking different queries, ensuring everything is answered and routed to correct departments for quick action